Frequently Asked Questions

General Information

• What are the library's hours?
• What resources are available for alumni?
• Can I use my cell phone in the library?
• Can I eat or drink in the library?
• How do I renew books?
• Is there a Lost & Found in the library?

Troubleshooting Technology

• How much does it cost to photocopy something?
• How do I print to the color printer?
• The color printer is down! Where else can I print in color?
• What is VUprint?
• Is the library wireless?
• Whom do I talk to if have have computer problems?
• Does the library have any plugins for Firefox?

Using Databases

• How do I use Bloomberg?
• How do I access databases from off campus?
• Can I have SDC or Datastream installed on my laptop or in my office?

Finding Materials

• How do I find books?
• How do I find articles?
• Where do I find the Career Management Center's company files?
• Do you have current and former Owen student resumes?
• Where can I find information on previous Owen student internships?
• How do I suggest the library purchase a resource?

Common Research Questions

• How do I cite a resource?
• Where do I find company reports?
• Where do I look to find industry overviews?
• Where do I find marketshare information?
• How do I find current or historical stock prices?

Keeping Current

• Is there an easy way to keep up with news in the library without having to visit this site constantly?
• Can I set up personalized alerts when there is new content in Acorn?
• How can I find out when a new journal arrives?

• Hours are listed under the section of the homepage called About the Library. They change during holidays, exam times, and over the summer, so be sure to look at the exceptions.

• There are many resources available for Alumni. See the Alumni Services page for more information.

• We ask that you are considerate when in the library. Please refrain from making calls, and please set your cell phone to silent or vibrate prior to entering. We know that your calls are important, but a little respect for your studying colleagues goes a long way.
• See the library's Conduct Policy for more information.

• Drinks in covered containers are permitted, as well as soft drinks in cans. Snacks are permitted, but not meals. Please be considerate of your colleagues and clean up after yourself.
• See the Conduct Policy for more information.

• You can renew books in person at the Service Desk or online by logging into your account.

• Yes, there is a Lost & Found. Inquire at the Service Desk or contact library staff.

• It costs $.10/page to use the photocopiers. More info can be found here.

• You first must add the color printer, named Whitney_Color, if it's not already on your laptop. Once you add it, go ahead and print your file unless you require special paper or a transparency. You can pick it up and pay for it at the Service Desk in the library. Color printing is $.50/page.
• More information about the printers in the library can be found here.

• When the color printer is inoperable, there are a few options. The Science & Engineering Library (closest location) and the Peabody Library have color printers. There is also a Campus Copy Center in Rand Hall, and a Kinko's on West End across from Kirkland Hall. You can even send your print job to Kinko's online!

• VUprint is a pay-for-printing system implemented on the Vanderbilt University campus that charges users for their printing. More information can be found on the VUprint wiki.
• It is installed on all the public computers in the library.
• Current members of the Owen community are not charged when they authenticate their print job with their VUnet ID and Password, whereas other users are charged $.04/page. Color printing is $.50/page for everyone.

• Yes. The library, as well as the rest of OGSM, is fully covered with 802.11 a/b/g wireless.

• Library staff at the Service Desk are able to help with some problems. If it's a networking or hardware problem, contact Owen ITS in the computer lab on the 2nd Floor of Owen during normal work hours. Will Hare is the person to contact.

• Yes, it does! Visit the Heard Library Test Pilot site which showcases contemplated and proposed additions to the Jean and Alexander Heard Library production environment.

• There are 2 terminals - one in the library and one in the computer lab on the 2nd Floor of Owen. An online tutorial is available on the Bloomberg page, but some of your colleagues may already be familiar with Bloomberg and might be willing to help you.
• For information on getting your own account and getting Bloomberg certification, see the Bloomberg page

• Easy! You will need your Owen ID and password for most things, but some of the resources you will need your VUnet ID and password to access it from off campus.
• The Troubleshooting Tips page should be helpful is you have trouble accessing anything.

• Owen Graduate School of Management faculty can have these resources installed on their office computers that are owned by Vanderbilt. As part of the SDC and Datastream licenses, the resources may not be installed on personal computers. Contact the librarians if you have questions or need one or both of these installed.

• Check out this helpful guide on Finding Books.

• Check out this helpful guide on Finding Articles.

• They are on the 1st Floor of the library, along the back wall in the big filing cabinet next to the photocopiers.

• Yes! They are on the 1st Floor of the library, on the back side of the bookcase near the photocopiers.

• The library maintains copies of feedback forms completed by students participating in Summer Internships between first and second years.  These are collected by the Career Management Center and kept for many years in the Owen publications section of the Library, which is on the 1st Floor on the back side of the bookcase near the photocopiers.

• You may request that the library purchase a book, subscription, database, audio book, DVD or other types of materials by contacting a librarian. Purchases will be made if funds are available and if the item meets the criteria of the library's collection policy. Use this online form.

• See this Citation Guide on how to cite sources in your papers, projects and presentations.

• See these Research Guides:
  • Public Companies
  • SEC Documents and Annual Reports
  • Private Companies

• Check out this Research Guide: Industry Overviews

• Take a look at this Research Guide: Market Share & Size

• Yes, you can subscribe to the WML Spotlight RSS feed.

• Yes, you can set up Acorn alerts and many other types of alert. Check out the Alert Services & RSS Feeds page.

• You can find out when a new issues of an electronic journal is available in one of the electronic journal aggregators like IngentaConnect or SpringerLink. To create, go to the Alert Services & RSS Feeds page.