Ray Friedman, Assoc Professor of Management, Owen Graduate School of Management

Associate Professor of
Management
(Organization Studies)
Owen Graduate School
of Management

	E-Mail Escalation: Dispute Exacerbating Elements of Electronic Communication Abstract (PDF format)

	Ray Friedman at Owen

	The Vanderbilt Negotiation Project

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Professor Friedman has been at Owen since 1994, where he teaches courses in the MBA and Executive MBA programs and received the Dean’s Award for teaching excellence. Prior to joining the Owen faculty, Professor Friedman was an assistant professor at Harvard Business School and a faculty member of Harvard’s Program on Negotiation. He has served as chair of the Conflict Management division of the Academy of Management, and on the board of the International Association for Conflict Management. He is associate editor of the International Journal for Conflict Management. Professor Friedman specializes in the study of conflict, negotiation, and diversity. He has written extensively on labor negotiations, including his book Front Stage, Backstage: The Dramatic Structure of Labor Negotiations (MIT Press, 1994) and has done joint labor-management training on "mutual-gains" bargaining. His study (with Owen Professor Bruce Barry) on the effects of personality on negotiation was covered by Fortune, BusinessWeek, and the Wall Street Journal. He has conducted negotiation training for numerous companies as well as providing consulting advice on employee network groups for women and minorities and advice on labor relations and dispute resolution.

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