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"Companies will be chasing the latest fad if
they care about what investors are buying." Bruce Lupatkin,
portfolio manager of North Bay Technology Partners.
SAN FRANCISCO (CBS.MW) - In the not-too-distant past, the notion
of 'what could be' was given a significant premium. Concepts were
paid for upfront and uncertainty equated to opportunity.
And then concepts blew away on the napkins they were written on
and uncertainty transformed into a liability.
Throughout 2001, cancelled projects left a pile of half-baked
ideas deserted, like half-constructed baseball field that stands
empty, waiting for players and then the fans.
Now in January 2002, there is no mad dash to dust off and
resurrect the five- or 10-year plans, much less throw around
blueprints for new grandiose design schemes. Talk of what could be
six months from now still seems premature, as MarketWatch's Thom
Calandra said about WebMethods'(WEBM:
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prediction last week that it would return to profitability by June.
The market still gives little credence to any outlook beyond a
day or week. And that mentality is especially true among investors
in VeriSign (VRSN:
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whose future is still, for the most part, being sketched out on
whiteboards.
"Investors need to see it to believe," said Stephan Mahedy, an
analyst at Salomon Smith Barney, referring to the overall market
sentiment across the tech industry.
Share prices of handheld device makers, like Handspring (HAND:
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and to some extent Research In Motion (RIMM:
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are benefiting from product roll-outs that are relatively imminent.
VeriSign's field of dreams
But VeriSign needs an imminent product to offset the declining
sales in its domain registration business. Its stock price has
eroded as some investors believe there is a high probability this
time next year the company will come back and say, 'Oops, remember
those 28 million domain names we thought we could count on? Well,
they weren't as active as we thought and um, they didn't renew.'
To cope, VeriSign has tapped other areas of growth through
acquisitions. It was a strategy that once was applauded. But now
this activity too has some investors wary out of concerns for the
accounting issues that can arise from heavy acquisitions. Think RSA
Securities (RSAS:
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last week, Enron last fall or Critical Path (CPTH:
news,
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one year ago.
"There might be a body buried in this story," said Trent Greene,
a hedge fund manager of Tampa, Fl.-based Capital Advance Investment
Management. A declining core business coupled with an acquisitive
strategy raises a red flag for Greene, however farfetched and
unfounded his concern may be. It's an overhanging concern
nonetheless that will keep him safely on the sidelines or selling.
Yet with its $1.3 billion acquisition of Illimunet last fall,
VeriSign may have no choice but to continue to acquire technologies
as it advances its migration into a new opportunity: the convergence
of the old phone and new (Internet protocol-based) networks.
VeriSign bought Illuminet, which brought just "marginal technical
innovations," Darren Johnston, principal and founder of Intellectual
Capital Associates, a small research outfit based in San Mateo,
Calif. wielding around a mega-research report on VeriSign and the
convergence of the two networks.
In order for VeriSign -- a company better known for its financial
prowess rather than its technological expertise -- to put up a
barrier to entry, and to capitalize on its Illuminet acquisition, it
will have to buy up more pieces over the next six months, said
Johnston. "It would be a mistake to slow down."
Translation: The new market opportunity is big enough that it's
worth VeriSign's time and money to continue building that field of
dreams in hopes the stadium fills up.
Now, the idea of the combined networks has a logical and
futuristic allure that intrigues. But the whole convergence
challenge is akin to creating a blended baseball and kickball field.
It's the same layout, and it's the same idea of hitting some ball
and running around the bases. The challenge is trying to play both
games at the same time.
To that end, it's hard to tell what type of hybrid network will
attract the players (customers), much less fans (investors), both of
whom have had developed indigestion over the past few years due to
new technologies.
Even VeriSign's CEO Stratton Sclavos told investors at the Bank
of America Securities conference on Monday, that we've gone through
the era of "stuffing the customer." As he puts it: "We watched them;
we let them." Now, it's time to let them eat slow and
peacefully.
Additionally, VeriSign's Sclavos said the company would be less
acquisitive this year. A capital expense budget of some $130 million
off of a $1.5 billion revenue projection is earmarked for building
out the current infrastructure. See
VeriSign's Sclavos view on convergence.
So, why the urgency to continue making acquisitions, especially
during a tech-spending slowdown, I asked Johnston.
For one, VeriSign faces the risk of losing AT&T (T:
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one of Illuminet's major customers, said Johnston. AT&T
foreshadowed last year that it would be moving its business onto its
own network, he said.
So, at the conference, where Sclavos gave the luncheon keynote
speech Monday, I asked how he'd secure this business. He told me
that a new multiyear deal has been signed.
Throwback to first-mover days
But besides AT&T, there are other companies vying for that
first-mover advantage in this new converging world. Translation:
Being quick, being early and being first is key.
Others agree. "VeriSign has to develop prior to demand and
declare which technology leads the way," said Mike Shor, Assistant
Professor of Economics at Owen Graduate School of Management at
Vanderbilt University.
There are many examples that show that the winning technology in
the marketplace isn't always the more superior one. For instance,
the Qwerty keyboard layout became the standard even though it's
"insanely inferior," said Shor. The layout, first invented in 1860,
was constructed to make typing harder and slower in order to ensure
the tiny hammers would not lock with each other. Of course, with
today's keyboards we don't have that problem, but everyone's used to
the layout.
In the same vein, VeriSign should do what it has to do to define
the future.
Competition forming
Look no further than NeuStar, said Johnston. Neustar is a spinout
from Lockheed Martin responsible for administering the North
American numbering plan for registering phone numbers. The plan,
invented by AT&T in 1947, essentially sets a specific phone's
location on the network.
Twelve-year-old ABS Capital Partners, with $1.4 billion of assets
under management, participated in a $53 million NeuStar placement on
Jan. 16, 2001.
Meanwhile, other companies are also making strides. For instance,
Telcordia, the former Bell Core, generates about $1.6 billion in
revenue annually. Telcordia is the dominant player of network
intelligence for voice networks. It's the VeriSign of the telephone
world. It also has ties with government and carriers, making
VeriSign's adoption of its IP-enabled directory products unlikely by
phone companies and inter-exchange carriers.
Just one month ago, GTCR Golder Rauner (see Web site) bought TSI Telecom
Services from Verizon for about $800 million. TSI provides wireless
call processing and operates one of the largest independent SS7
networks. The SS7 network could be thought of as the route map of
the phone network. It's a network that is offered by VeriSign's
Illuminet. GTCR is a privately-held investment firm based in Chicago
known for rolling up investments in a particular industry. Johnston
expects the company to use its TSI acquisition to further its
position in the SS7 market as well as buy its way into the broader
network intelligence and routing application sectors.
NetNumber supports so-called "Enum registration." Essentially,
it's a key first step to interoperability of the Internet and voice
networks. VeriSign has a stake in this company.
Ultra DNS operates on a relational database. Translation: it's
robust and multi-protocol. It received funding from New Enterprise
Associates, Vantage Point Venture Partners, and Reuters Venture
Capital.
SS8 Networks just received $68 million in funding round led by
Warburg Pincus and existing investors in November 2001. SS8
Networks, which focused on IP-based network products just merged
with a unit of ADC Telecommunications, focusing on functionalities,
like voice messaging, for carriers. The two together will develop
the new products bridging the two networks. Johnston also highlights
privately-held Dynamic Soft as another small company with technology
that's a piece of the puzzle for any company, such as VeriSign,
interested in offering the products that might get initial traction.
In conclusion, the convergence of traditional voice and newer
data networks is imminent. the question is whose rules of order
survive. According to Johnston, VeriSign should define the rules
going forward or face the potential of another firm usurping its
first-mover advantage.
This outlook does run counter to the current mentality.
First-mover was the old way. The new conservative world has arisen
since the bubble burst, due to the many examples of money not well
spent on technology that's ended up wasting away on the shelves. The
new conservatism is here because of the many corporate tombstones
that fill the cemetery of the first-mover, big spenders.
It is a gamble, admitted Prof. Shor. "But it's worth it."
Indeed, it is a gamble. A field of dreams usually is.
This column is available in e-newsletter format. Click here
to subscribe. Bambi Francisco is Internet
editor of CBS.MarketWatch.com, based in San
Francisco.
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